Refund policy
Returns, Exchanges & Refunds Policy
Exchanges
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You may request an exchange for a different size or a store credit within 30 days of purchase.
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Items must be unused, unworn, and returned in their original condition and packaging.
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Exchanges are subject to stock availability. If the requested size or item is unavailable, store credit will be issued instead.
Refunds
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Refunds are only issued for items that are incorrect, defective, or faulty.
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You must notify us within 30 days of delivery and provide photos of the defect or issue.
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After review, we may provide a replacement, store credit, or refund at our discretion.
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Refunds will be processed back to the original payment method within 7–10 business days once approved.
Return Shipping Costs
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Customers are responsible for return shipping costs unless the return is due to an error or defect on our part.
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Shipping and handling fees are non-refundable.
How to Start a Return
To request a return, exchange, or refund, please contact us at:
Email: info@printaprod.com
Subject Line: Return Request – Order #[Your Order Number]
Please include your order number, photos (if applicable), and the reason for your request.